Refund policy

Refund & Return Policy – ledwarehouse

We want you to feel confident and satisfied with every purchase. If something isn’t right, we’re here to help.

Returns
You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in original packaging
• The product must be in the same condition you received it
• Proof of purchase is required

Refunds
Once your return is received and inspected:

• You will be notified of approval or rejection
• If approved, your refund will be processed within 5–10 business days
• Refunds are issued to your original payment method

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item:

• Contact us within 48 hours of delivery
• Include clear photos of the issue

We will offer a replacement or full refund at no extra cost.

Exchanges
We only replace items if they are defective or damaged.

Return Shipping

• Customers are responsible for return shipping costs
• Shipping costs are non-refundable

Order Cancellations
Orders can only be cancelled within 12 hours of placing the order. After this, your order may already be processed and shipped.

Contact Us
For any return or refund requests, please contact us at:
support@ledwarehouse.co.za

Thank you for trusting ledwarehouse